Hub Games Ltd. understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.extraordinaires.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
Updated 25th May 2018
1. Definitions and Interpretation
In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
means Hub Games Ltd. , a company registered in Northern Ireland under NI1073267, whose registered address is Alexander House, 17a Ormeau Avenue, Belfast, BT28HD.
2. Information About Us
Our Site is operated by Hub Games Ltd., a limited company registered in Northern Ireland under company number NI073267, whose registered address is Alexander House, 17A Ormeau Avenue, Belfast, BT2 8HD, Northern Ireland.
Our VAT number is GB877436674
Our Data Protection Officer is Amanda McClelland and can be contacted by email at [email protected] by telephone on +44 (0)28 90315600, or by post at Hub Games Ltd., Alexander House, 17A Ormeau Avenue, Belfast, BT2 8HD, Northern Ireland.
3. What Does This Policy Cover?
4. Your Rights
As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
4.1 The right to be informed about Our collection and use of personal data;
4.2 The right of access to the personal data We hold about you;
4.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete;
4.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you;
4.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.7 The right to object to Us using your personal data for particular purposes; and
4.8 Rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please contact Us at [email protected], telephone on +44 (0)28 90315600, or by post at Hub Games. Ltd., Alexander House, 17a Ormeau Avenue, Belfast, BT2 8HD and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Data Do We Collect?
postal address (for orders only);
Throttle request rates so the site doesn’t crash;
remember previous visits;
track the start and date end of a session;
total time on site;
clicks on internal links;
geographic location of the user;
web browser type and version;
screen size and if flash or java is being used;
6. How Do We Use Your Data?
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section ‘How and Where Do We Store Your Data’, below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
6.2.1 Supplying Our products to you (please note that We require your personal data in order to enter into a contract with you);
6.2.2 Replying to emails from you;
6.2.3 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing [email protected];
6.2.4 Market research;
6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
6.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
6.5.1 For marketing purpose of opt in mailing list: Name and email address; for as long as opted in.
6.5.2 For purpose of order delivery: Name, email address; postal address. These will be held on a secure server indefinitely for the extremely rare case of a product recall.
7. How and Where Do We Store Your Data?
7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
7.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
8. Do We Share Your Data?
8.1 We may sometimes contract with third parties to supply products to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
8.2 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
8.3 We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under GDPR.
8.4 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
9. What Happens If Our Business Changes Hands?
9.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
10. How Can You Control Your Data?
10.1 In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11. Your Right to Withhold Information
11.1 You may access Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
12. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at [email protected], or using the contact details below in section 14.
We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for:
- Displaying content from external platforms
- Heat mapping and session recording
- Traffic optimization and distribution
- Social sharing.
Overall, the cookies we use help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for analytics purposes.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
14. Contacting Us
Updated 25th May 2018